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Frequently Asked Questions
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When is check-in time?
Normal check-in time is 3:00 to 8:00. If you are going to arrive outside those hours, please contact us so we can be here to greet you!
When is check-out time?
Check-out time is noon.
What about cancellations?
A $25 processing fee will be charged for cancellations earlier than 48 hours before expected arrival. If cancellation is within 48 hours of expected arrival, a first night's fee will be charged if the room cannot be re-sold.
Is there a minimum stay requirement?
No. Your stay can be as short as you like or as long as you like.
Is smoking permitted?
Smoking is permitted outside on the covered porch.
Can we bring pets?
Yes, if they are well-behaved and quiet pets.
Can we bring children?
Yes, if they are well-behaved and quiet children.
Is child care provided?
No, unfortunately we cannot provide child care.
When is breakfast?
We serve a full gourmet breakfast at your convenience anytime from 6:00 am until 11:30. We will ask you when would be the earliest you may want to eat, so that your meal will be ready for you then and anytime thereafter. If you come for business we will be quick and help get you out the door; if you're here for leisure we won't schedule you, but let you linger. Instead of eating in the dining room you may request breakfast in your room or to go.
What about my dietary restrictions?
We always ask if you have any dietary restrictions we should know about and do our best to accommodate them.
Are there good places to eat in the area?
Yes! We'll be happy to give you suggestions of where to eat when you arrive. Local dining is also a popular topic of discussion during our afternoon social hour at 5 pm.
What meals are served?
A full gourmet breakfast is served at a time convenient to you. In addition, a glass of wine, or an alternative, is offered in the late afternoon. We are happy to suggest local restaurants for lunch and dinner. You are also welcome to bring food here and eat in the dining room or in your private room. Each bedroom has a small microwave and mini fridge.
Is alcohol permitted?
Yes, alcohol is permitted.
Do you require a deposit?
Yes. One night's lodging will be held as a deposit.
How do we get to Palacios?
See our directions page!
What are your rooms/rates?
Our five rooms are featured on our rooms and rates page. Our rates range from $135 to $185 but we have discount rates available as well!
Can we make reservations online?
Yes, our online reservations system is simple and secure. To take advantage of our discount rates, however, be sure to phone us toll free at 1-888-972-0317.
What is there to do in the Palacios area?
See a list of our top ten favorite things to do in Palacios! You can also learn more about the area from many of our friends listed on the links page.
What about business travelers?
We welcome guests visiting the area on business. Please check out our page for business travelers.
What if we have other questions?
Give us a call toll free at 1-888-972-0317 or send an email to info@thepeacefulpelican.com! We love to hear from you!
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